Our general policy

  1. To complete your return, we need a receipt or proof of purchase.
  2. There are some situations where partial refunds are granted:
    Any item that is not in its original condition, damaged or missing parts for reasons not due to our error.
    Any item returned more than 30 days after delivery
    Refunds
    Once your return is received and inspected, we will send you an email to inform you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
  3. If approved, your refund will be processed and credit will automatically be applied to your credit card, cryptocurrency wallet, bank account or original payment method within a number of days.
  4. Late or missing refund
    If you have not yet received a refund, please check your bank account and other….
  5. Contact your credit card company, it may take some time before your refund is officially posted.
  6. Contact your bank. There is often a processing delay before a refund is made.
  7. If you have done all this and still haven’t received your refund, please contact us directly.
  1. Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
  2. To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.
  3. Several types of goods are exempt from return. Products that have been impacted, damaged, broken may be returned.
  4. Shipping returns
    To return your product, you must send it to the address where we have shipped your order
  5. You will have to pay your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return costs will be deducted from your refund.
  6. Depending on your place of residence, the time it takes for the exchanged product to reach you may vary.
  7. If you are returning more expensive items, you may want to consider using a trackable delivery service or purchase shipping insurance. We do not guarantee that we will receive your returned item.
  8. Need help?
    Contact us for any questions regarding refunds and returns.

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FAQ

Do I need a report card or an analysis result to buy SSD UNIVERSAL online from you?

There’s really no need for all that, since the solution we’re selling is universal. This means it works on all types of banknotes.

How much does shipping cost?

Everything depends on the delivery formula you choose. There’s the standard package at no extra cost, but with a slightly longer delivery time. And Express, with a very short delivery time but additional charges.

How are your products delivered, given that they are not ordinary products like any other online store?

We can answer this question more than 10 times by the time the customer is ready to pay for the order. What you need to remember is that when you order online from us, your order is carefully packaged in X-ray-proof packaging, then concealed in an electronic device of your choice. Your order will arrive at your door with the references of the chosen electronic device. Only you and we know the contents.

What are the payment methods?

We accept bank transfers, cryptomoney and Paypal payments. 

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